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supportprobe  
#1 Posted : Monday, July 6, 2009 2:31:17 PM(UTC)
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supportprobe
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Posts: 12
Location: Island Lake, IL
Is there any way I can turn up the time for the session time out for the officeclip to end before we get the error: /OfficeClip/sessionover.aspx
Is there any cookie base option to allow for complete day?
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skdutta  
#2 Posted : Tuesday, July 7, 2009 6:32:42 AM(UTC)
Rank: Administration
skdutta
Groups: Registered, Developer, Administrators

Posts: 254
Location: Atlanta, GA
OfficeClip Session Timeout can be controlled in a few ways:


  1. Controlling Timout from OcTools: Run OcTools.exe from the installation folder (usually it is c:\program files\officeclip\8 folder) and select option 5 (Set Timeouts). Adjust both the timeouts to required values and click on Apply. Finally click on Cancel.

  2. Controlling timeout in IIS: IIS 6 and IIS 7 can also control the idle timeout for the Web Application Server (WAS). Idle Timeout enables WAS to automatically shut down worker processes which are idle for a predetermined amount of time. Both the Idle Timeout feature and Demand Start feature improve IIS reliability, scalability, and performance. Please see the IIS documentation on how to control this timeout.
SK Dutta,
Architect OfficeClip LLC,
Web-based Business Software,
Ph: +1-770-448-7375,
Web: https://www.officeclip.com

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supportprobe  
#3 Posted : Wednesday, July 8, 2009 4:56:36 AM(UTC)
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supportprobe
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Posts: 12
Location: Island Lake, IL
Thanks,
I ended up turnning up the "idle timeout" In the Officeclip Pool Properties, and the OfficeClip.Install.OcConfigure program.

Edited by moderator Wednesday, July 8, 2009 7:00:24 AM(UTC)  | Reason: typo
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skdutta  
#4 Posted : Wednesday, November 17, 2010 8:58:55 AM(UTC)
Rank: Administration
skdutta
Groups: Registered, Developer, Administrators

Posts: 254
Location: Atlanta, GA

To manually change the timeout please do the following:



  1. Make a backup copy of main web.config (if you installed OfficeClip in default location it is in c:\program files\OfficeClip\8\OfficeClip) file.

  2. Open this file on a text editor (preferably Notepad++ or any other xml editor, notepad will also do but *not* Wordpad or MSWord).

  3. Search for the line that starts with <sessionState and change the timeout value in the same statement (it is in minutes)

  4. Search for the line that starts with <forms and change the timeout value in the same statement (it is in minutes)

  5. Now test the timeout, if it still does not work, copy back the old web.config and contact OfficeClip Support.



SK Dutta,
Architect OfficeClip LLC,
Web-based Business Software,
Ph: +1-770-448-7375,
Web: https://www.officeclip.com

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jsavoor  
#5 Posted : Wednesday, November 17, 2010 9:08:38 AM(UTC)
Rank: Newbie
jsavoor
Groups: Registered

Posts: 4
Location: UK

HI


Please see the following:


<authentication mode="Forms">
            <forms name="aspxauth"
                         loginUrl="default.aspx"
                         protection="All"
                         timeout="900"
                         path="/"
                         requireSSL="false"
                         slidingExpiration="true"
                         cookieless="UseCookies"
                         enableCrossAppRedirects="false" />
        </authentication>


<sessionState mode="InProc"
                          stateConnectionString="tcpip=127.0.0.1:42424"
                          cookieless="false" timeout="60" />


Problem is that it still timesout within 2-3 mins.


 


Jay
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skdutta  
#6 Posted : Wednesday, November 17, 2010 9:37:17 AM(UTC)
Rank: Administration
skdutta
Groups: Registered, Developer, Administrators

Posts: 254
Location: Atlanta, GA

jsavoor wrote:


HI


Please see the following:


<authentication mode="Forms">
            <forms name="aspxauth"
                         loginUrl="default.aspx"
                         protection="All"
                         timeout="900"
                         path="/"
                         requireSSL="false"
                         slidingExpiration="true"
                         cookieless="UseCookies"
                         enableCrossAppRedirects="false" />
        </authentication>


<sessionState mode="InProc"
                          stateConnectionString="tcpip=127.0.0.1:42424"
                          cookieless="false" timeout="60" />


Problem is that it still timesout within 2-3 mins.


 


Jay



 


It could be settings on the IIS, please see the begining of this article to find out if you can change the OfficeClip pool properties in the IIS


BTW: What is the OS where this is installed.


 

Edited by user Wednesday, November 17, 2010 9:47:14 AM(UTC)  | Reason: Not specified

SK Dutta,
Architect OfficeClip LLC,
Web-based Business Software,
Ph: +1-770-448-7375,
Web: https://www.officeclip.com

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jsavoor  
#7 Posted : Wednesday, November 17, 2010 11:53:55 AM(UTC)
Rank: Newbie
jsavoor
Groups: Registered

Posts: 4
Location: UK

Its WIndows 2003 Server. OfficeClip is running within a Parallels Virtuozzo Container VM.
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