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8.1.3.1 Patch Loses all User-defined Contact Reports
Rank: Member Groups: Registered
Posts: 24 Location: Perth, WA, Australia
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Just upgraded to the below: Product Version: 8.1.3.1 Product Name: OfficeClip Premium Suite Database Version: 8.1.3 All my user-defined contact reports have disappeared. All Contact records are still complete and visible. How do I recover the reports? Lots of work went into getting a set together for a specific community I manage. Alternatively, can I roll back the upgrade to the previous version in the hope they will come back? Pls advise asap. This is urgent. PDub Edited by user Tuesday, July 28, 2009 6:32:44 PM(UTC)
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Rank: Administration Groups: Registered, Developer, Administrators Posts: 254 Location: Atlanta, GA
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Please contact us offline at ocsupport at officeclip dot com. We will work with you to investigate this problem and get your report back. Thanks |
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Rank: Administration Groups: Registered, Developer, Administrators Posts: 27
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In 8.1.3 we have made the RDL reports as the default reports and hence they show up on the Main Default Report page. On the TOP right hand side of that page there is a link called "Old Reports". Can you please click on that link and see your old custom reports? Thanks Vijay
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Rank: Member Groups: Registered
Posts: 24 Location: Perth, WA, Australia
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Thx - all good. Missed that link. Sorry! Suggest this whole thread is deleted by administrator so as not to confuse/worry others. Onwards and upwards!! Edited by user Wednesday, July 29, 2009 3:21:37 PM(UTC)
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8.1.3.1 Patch Loses all User-defined Contact Reports
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