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How does the Email feature work with OfficeClip Hosted Services
Rank: Newbie Groups: Registered
Posts: 4 Location: Newark
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I've completed the configuration of my email account within OfficeClip but I'm trying to understand how it works and what type of storage it takes. I would like to know the following:
- When you have incoming emails how do you get the email associated with a particularly contact record?
- If you send a message out of OfficeClip and the contact records show the outgoing email is it best to delete the email from the sent box or will that delete the record?
- Do incoming and outgoing messages use storage space or is this part of the DB?
- Do you have any additional information that will help us learn how the email module works?
Thank you in advance for providing more informaiton. Best regards, Teresa Fontanilla
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Rank: Member Groups: Registered, Developer Posts: 29
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Hi Theresa, Here are my answers in the same order:
- OfficeClip compares the From, To and Cc field of the email and relates to the contact email that matches with one of these.
- Currently if you delete the email from the Sent Box, the record will be deleted (not the contact record, but the email).
- The emails are stored in the storage space and the email header is stored in the database.
- In the email module you can click on the Help button to get more information on how to operate it. I will find out if we have additional documentations.
Thanks Pradeep |
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How does the Email feature work with OfficeClip Hosted Services
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