To organize contacts, accounts, opportunities etc. in OfficeClip Contact Manager you can use user-defined fields. This can be used when you are setting a single property to a field, say, you want to specify that an Account has a yearly Contract. However, it is not easy to represent something whenever there is a one to many relationship exists. for example, say we want to say that an Account is a reseller and a partner, whereas another account is an end user and a reseller. 

Tags can help in this situation as it allows you to put as many tags you need for any entity you like. For example, in OfficeClip Contact Manager, you can create a tag called Customer Type, and set three values under it.

Customer Type:

• Partner


• Reseller


• End User

• Create Tag groups as and when you need them


• You should not let people in your company create random tags as they can go out of hand very quickly 


• Try using hierarchical tags to make information easier to manage

Here is a video on this topic:

Edited by user Wednesday, December 1, 2010 6:41:48 AM(UTC)  | Reason: Not specified