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(Video) Use OfficeClip with your Customers and Vendors
Rank: Administration Groups: Registered, Developer, Administrators Posts: 254 Location: Atlanta, GA
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When working with different customers on projects and vendors on issues it is always useful to be able to keep the information together within your intranet. OfficeClip has released the new edition of its extranet software that allows users to work with their customers, vendors and service providers. Following are some of the highlights: - Documents within OfficeClip can be shared (you can choose either using a public url or secured manner) using the extranet module. - You can share reports (with limited access) for Web Contact Manager, Web Timesheet and Web Issue Tracker with your customers. - Ability to share OfficeClip Calendar with an option to request appointments. - Ability to create a self-service knowledge base using the OfficeClip Issue Tracker and Extranet. This will help your customers search for answers to commonly asked questions on your website without sending you emails or calling you. - Providing a mechanism so that your customers and vendors can manage some issues themselves. We have created a video to explain how this works.
Edited by user Wednesday, September 16, 2009 1:20:36 PM(UTC)
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OfficeClip Forums
»
Customer Corner
»
Good Practices (How To's)
»
(Video) Use OfficeClip with your Customers and Vendors
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